Telemarketing Representative (English)

About the role

The Telemarketing Representative (English) works full‑time on‑site in Multan, making outbound calls to U.S. prospects. The role focuses on presenting Omnex Global’s services, qualifying leads, and scheduling appointments while maintaining professional phone etiquette.

Key responsibilities

• Make outbound calls to U.S. prospects using established scripts and guidelines.
• Qualify leads, schedule appointments, and update CRM records accurately.
• Provide courteous customer support, handle objections, and follow up consistently to nurture potential customers.
• Collaborate with sales and operations teams to refine outreach strategies and meet call and conversion targets.

Required profile

• Strong customer service and support abilities with excellent phone etiquette.
• Fluent English communication skills, active listening, and persuasive selling techniques.
• Experience in telemarketing, call centers, or outbound sales, preferably serving U.S. clients.
• Ability to work on‑site in Multan full‑time and adapt to U.S. time zones when needed.

Required skills

• Proficiency with CRM or call‑management software.
• Accurate record‑keeping of calls and leads.
• Resilience to handle high call volumes and performance‑based feedback.