Umrah Sales Agent (US Market) – Night Shift

About the role

Alhuda Tours is looking for motivated Umrah Sales Agents to serve the US market from Lahore. You will work night shifts to align with US time zones, helping pilgrims plan and book their Umrah journeys while achieving sales targets.

Key responsibilities

• Respond to inbound inquiries via phone, WhatsApp, email, and social media.
• Understand client needs and recommend appropriate Umrah packages.
• Convert leads into confirmed bookings by presenting package features and benefits.
• Maintain accurate records of leads, follow‑ups, bookings, and client communications.
• Provide after‑sales support, including documentation assistance and pre‑departure guidance.
• Coordinate with internal teams to ensure a smooth travel experience.

Required profile

• Based in Lahore with reliable night‑shift availability.
• Excellent spoken and written English communication skills.
• Strong sales, persuasion, and relationship‑building abilities.
• Ability to handle leads professionally and meet performance targets.
• Prior experience in travel sales, Umrah/Hajj services, call centres, or telemarketing is preferred, but fresh graduates with strong communication skills are also welcome.

Required skills

What we offer

• Earn up to PKR 100,000 per month.
• Full‑time night‑shift position.
• Opportunities for professional growth and continuous learning.
• Purpose‑driven work helping pilgrims fulfill their spiritual journey.