Urdu Team Lead – Quality Assurance

About the role

This remote, hourly contractor position involves leading quality assurance for Urdu AI training projects. You will ensure that all Urdu content meets high standards of accuracy, cultural appropriateness, and formatting.

Key responsibilities

• Spot‑check Urdu items, identify quality issues and provide feedback through Discord DMs.
• Communicate updates on guidelines, workflow changes and quality expectations to trainers and QAs.
• Handle trainer/QA questions on Urdu wording, script conventions, cultural context and formatting.
• Activate and monitor inactive contributors, track follow‑ups and flag availability problems.
• Create and maintain project documentation such as style guides, FAQs, trackers and onboarding materials.
• Run onboarding and training sessions to explain rubrics, quality standards and Urdu‑specific style requirements.
• Identify recurring quality gaps, propose workflow improvements and help build scalable QA processes.

Required profile

• Bachelor’s or Master’s degree in Urdu, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance or related field.
• Native or near‑native proficiency in Urdu with strong reading and writing skills.
• Excellent command of English for following guidelines and providing feedback.
• 3+ years of professional experience in Urdu writing, editing, translation, localization, content QA or AI training.
• Experience leading or supporting remote teams of trainers, annotators or reviewers is strongly preferred.

Required skills

• Proficiency with Discord for team communication.
• Experience using Google Sheets, Google Docs and other collaborative trackers.
• Strong attention to detail and ability to evaluate content against detailed rubrics.