Receptionist – Front Desk & Administrative Support

About the role

The Receptionist will be the first point of contact for clients, students, and business partners visiting our Lahore office. You will manage front‑desk operations and support the administrative workflow of a small professional team in a consultancy delivering international education guidance, business advisory, and digital services.

Key responsibilities

• Greet visitors, manage the reception area and maintain a welcoming environment.
• Answer, screen and route incoming calls, take messages and follow up as needed.
• Handle incoming and outgoing mail and courier items, ensuring timely distribution.
• Maintain appointment schedules, assist with meeting‑room bookings and basic meeting setup.
• Perform clerical tasks such as data entry, filing, photocopying and office‑supplies inventory.
• Support administrative tasks for consultancy projects, including coordination with international partners and preparation of client‑facing documents.
• Uphold office policies, discretion and confidentiality when handling information.

Required profile

• Minimum 2 years of reception or administrative experience.
• Excellent verbal and written communication in English and Urdu.
• Professional phone etiquette and strong interpersonal skills.
• Organizational and time‑management abilities with punctuality.
• Attention to detail, discretion and ability to handle confidential information.
• Preferred diploma in office management, secretarial studies or related training.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Outlook.