Team Lead / Closer – ACA Campaign

About the role

The company is seeking a dynamic Team Lead / Closer to manage an ACA campaign in a busy call‑center environment. The role is full‑time, night‑shift, and based in Bahria Town, Phase 7, Rawalpindi. You will lead a small team of agents, drive sales closures, and ensure targets are consistently met.

Key responsibilities

• Supervise and motivate a team of call‑center agents to achieve daily and monthly closing targets.
• Handle inbound and outbound calls for the ACA campaign, converting prospects into customers.
• Monitor performance metrics, provide coaching, and conduct regular feedback sessions.
• Maintain high quality standards and compliance with company policies.
• Report results and insights to senior management.

Required profile

• Proven experience in a call‑center or teleprospection environment, preferably with ACA campaign exposure.
• Demonstrated ability to lead and develop a team.
• Target‑oriented mindset with a strong focus on results.
• Professional attitude and ability to thrive in a fast‑paced, night‑shift setting.

Required skills

• Excellent verbal communication.
• Strong closing and negotiation abilities.

What we offer

• Attractive salary package with performance‑based incentives.
• Full‑time night‑shift position with stable employment.
• Opportunity to grow within a professional team and advance your career.