Technical Support Engineer

About the role

The Technical Support Engineer will deliver after‑sales technical assistance for a portfolio of terminal and system products. The role focuses on ensuring reliable operation, rapid issue resolution, and continuous improvement of product quality to meet customer expectations.

Key responsibilities

• Provide after‑sales technical support for all products, including terminals and system equipment.
• Troubleshoot hardware and software issues and relocate system equipment as needed.
• Promote and improve product quality to align with customer service demands.
• Perform maintenance activities and strengthen existing customer relationships.

Required profile

• Higher technical education in radio communications, radio electronics, or telecommunications.
• Minimum of 3 years of relevant professional experience.
• Background in communication or related industries.
• Hands‑on experience with radio engineering, equipment installation, and commissioning of switching equipment.
• Familiarity with radio measuring devices.

Required skills

• Radio communications
• Radio electronics
• Telecommunications
• Radio engineering
• Equipment installation
• Switching equipment commissioning
• Radio measurement devices