E-commerce Sales & Customer Support Executive
Techloset · Faisalabad
Job description
About the role
Techloset is looking for an E-commerce Sales & Customer Support Executive in Faisalabad to manage online orders, handle customer queries and support sales activities across social media platforms and internal systems. The position is full time.
Key responsibilities
- Manage and process orders through social media, the website and other platforms.
- Handle customer queries via WhatsApp, Facebook, Instagram and other channels.
- Confirm orders and follow up on delivery and order status.
- Update orders and customer information in internal systems.
- Coordinate with the team on packing, dispatch, returns and exchanges.
- Resolve customer concerns and help turn leads into sales.
Required profile
- Good communication skills in English and Urdu.
- Experience in e-commerce, online sales or customer support is preferred; fresh candidates with strong communication skills may also apply.
- Organized, responsive and able to manage multiple customers and orders.
Required skills
- Basic computer skills.
- Basic social media skills.
To apply, send your CV by WhatsApp or email to the company's careers contact.
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Published 8 hours ago
Expires 1 month from now
7 views · 0 interested
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Techloset
Faisalabad