Executive Enterprise Solutions & Service Operations

About the role

This role supports the Corporate Business Support team in understanding client requirements and preparing feasible end-to-end solutions for FTTH services, and assists in technical proposals and documentation. It works closely with the Product, Network and Operations teams to deliver timely and accurate solution support for enterprise customers.

Key responsibilities

• Support enterprise customers from the Fixed and Enterprise domain in the CCTV/Video Surveillance product lifecycle.
• Assist in feasibility assessments and solution design for IP CCTV cameras, NVR/DVR, VMS, storage, display/monitoring systems and network connectivity.
• Coordinate with vendors, regional teams, Network, Product, Operations and Sales on technical feasibility, site requirements, equipment selection and implementation support.
• Provide technical inputs for RFP/RFQ/RFI responses, proposals, solution documents and customer presentations for CCTV and FWA solutions.
• Support vendor meetings, technical discussions, demos and basic proof-of-concept activities.
• Maintain technical documentation, customer requirements, site information, solution records and implementation details.
• Evaluate new CCTV, VMS, storage and enterprise security technologies for corporate customers.
• Help resolve technical and vendor-related issues during presales and implementation.

Required profile

• Bachelor's degree.
• 2+ years of experience in enterprise or corporate solutions.