Infrastructure Project Manager (Vendor Transition)

About the role

Our client is seeking an experienced Infrastructure Project Manager to lead the transition‑out of infrastructure services from an incumbent managed services provider. You will own the end‑to‑end off‑boarding process, ensuring continuity of business‑critical systems while the vendor exits.

Key responsibilities

• Own the overall project plan for the vendor transition‑out, defining scope, timeline, milestones, risk register and dependencies across infrastructure, network and application teams.
• Coordinate knowledge‑transfer sessions with the outgoing vendor and validate runbooks, configurations, credentials, licensing and support procedures.
• Manage inventory and reconciliation of servers, storage, network devices, cloud resources and monitoring tools being returned or decommissioned.
• Drive cross‑functional coordination between internal IT, the incoming support model and the outgoing vendor to ensure a clean hand‑off.
• Track and mitigate risks related to service continuity, SLA gaps and knowledge loss during the transition window.
• Oversee vendor contract close‑out activities with procurement/legal, including final invoicing, asset return and access revocation.
• Audit de‑provisioning of all access, credentials and administrative rights held by the outgoing vendor.
• Report transition status, risks and readiness to executive stakeholders on a regular cadence.
• Maintain a post‑transition support and stabilization plan for issues that arise after vendor exit.

Required profile

• 5+ years of project management experience in IT infrastructure environments.
• Proven experience managing vendor/MSP transition‑out or off‑boarding engagements.
• Strong understanding of servers, networking, storage, data‑center and cloud environments.
• Demonstrated ability to run knowledge‑transfer and documentation hand‑off processes.
• Excellent stakeholder management across client leadership, internal IT, outgoing and incoming vendors.
• Strong risk management and issue‑escalation capabilities.
• Project management certification (PMP, PRINCE2) preferred.

Required skills

• Servers
• Networking
• Storage
• Data‑center infrastructure
• Cloud platforms
• Project Management
• ITIL transition management