Manager - Performance & Talent

About the role

The Manager - Performance & Talent leads the design and delivery of firm-wide performance and talent management initiatives across Pakistan. The role partners with the HR and Change (HC) team to strengthen performance frameworks, succession planning, talent assessment, competency development, employee feedback and change adoption, using data-driven insights to improve organizational capability and employee experience.

Key responsibilities

• Lead the annual performance management cycle, including goal setting, evaluation timelines, calibration, feedback processes, compliance monitoring and leadership reporting.
• Design and continuously improve performance frameworks, KPI structures, rating methodologies, governance mechanisms and supporting guidance aligned with business priorities.
• Drive succession planning and talent reviews by identifying critical roles, assessing successor readiness, maintaining talent pipelines and facilitating leadership talent discussions.
• Plan and deliver talent assessments, development centres, 360-degree feedback and leadership or behavioral competency initiatives.
• Translate people strategy and organizational priorities into talent programs, development interventions and measurable action plans.
• Lead change management and adoption of new people processes and technologies through stakeholder engagement, communications, workshops, training and supporting toolkits.
• Develop dashboards and management reports consolidating performance, talent, engagement and assessment data for leadership decisions.
• Manage the Performance & Talent project portfolio, ensuring governance, resource coordination, milestone tracking, quality delivery and alignment with local and global timelines.
• Build relationships with business leaders, HC teams and external partners, while coaching team members and promoting continuous improvement.

Required profile

• 5+ years of relevant experience in performance management, talent management, organization development, people consulting or a related area, with ownership of cross-functional projects and senior stakeholder engagement.
• Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Development or a related discipline; a relevant master's degree is preferred.

Required skills

• Performance management, succession planning, talent reviews and assessment methodologies
• Competency framework design, facilitation and change management
• People analytics, dashboards and executive-level reporting
• Project governance, stakeholder management and cross-functional collaboration
• Communication, problem-solving, coaching and team leadership