Paralegal / Legal Assistant – UK Personal Injury Claims

About the role

We are looking for an experienced Paralegal, Legal Assistant or Legal Executive to join our team in Rawalpindi and support a UK‑based personal injury and road traffic accident client. The role involves handling client inquiries, managing claim intake, and coordinating case progression in a fast‑paced environment.

Key responsibilities

• Handle new client inquiries and claim intake.
• Conduct fact‑finding calls and assess claim eligibility.
• Open and manage case files using a case management system.
• Request, review and organise legal documentation and supporting evidence.
• Follow up with clients for outstanding information and documents.
• Arrange medical appointments and monitor case progression.
• Prepare legal correspondence, forms and document packs.
• Liaise with insurers, solicitors, medical providers and other stakeholders.
• Maintain accurate records while ensuring GDPR compliance.

Required profile

• Excellent spoken and written English.
• Strong communication and client‑handling skills.
• High attention to detail and strong organisational abilities.
• Ability to manage multiple cases and meet deadlines.
• Experience in UK personal injury or road traffic accident claims is preferred.

Required skills

• Proficiency with CRM systems.
• Advanced use of Microsoft Office.
• Experience with case management software.

What we offer

• Direct work with a UK legal client.
• International legal exposure.
• Long‑term career growth opportunities.
• Structured, professional and performance‑driven environment.