Restaurant Manager - Pizzeria

About the role

Pizza Online is a fast-growing restaurant brand focused on delivering fresh, flavorful pizzas and related menu items throughout the day. It is looking for a full-time, on-site Restaurant Manager in Lahore. The manager oversees daily restaurant operations, including supervising staff, managing shifts and keeping service smooth during peak hours.

Key responsibilities

• Maintain high standards of food quality, cleanliness and safety
• Monitor inventory, coordinate with suppliers and reduce waste
• Handle guest concerns and promote customer satisfaction
• Support staff training, hiring and performance feedback
• Assist with basic reporting, sales targets and implementing promotions

Required profile

• Strong focus on customer satisfaction and service, able to handle guest feedback professionally
• Demonstrated skills in hiring and team supervision, including training and scheduling staff
• Previous restaurant or retail management experience highly preferred
• Ability to work flexible hours, including evenings, weekends and holidays
• Diploma or degree in hospitality, business or a related field is a plus but not required

Required skills

• Knowledge of food and beverage operations, including food safety, quality control and menu execution
• Effective communication with guests, team members and management
• Basic understanding of POS systems and cash handling procedures
• Organizational and problem-solving skills, with attention to detail in a fast-paced environment