Sales Trainer - BPO Call Centre

WORK · Rawalpindi

New

Mid 🇬🇧 English

Job description

About the role

A BPO/Call Centre in Bahria Town, Rawalpindi is hiring a Sales Trainer to build high-performing sales teams. The trainer delivers onboarding and sales training, coaches agents and works with Operations, QA and management to improve campaign performance.

Key responsibilities

Deliver engaging onboarding and sales training programs.
Train agents on sales techniques, objection handling and compliance.
Conduct live call monitoring, coaching and performance evaluations.
Develop training materials, SOPs, scripts and role-play exercises.
Collaborate with Operations, QA and management to improve campaign performance.
Track training effectiveness and provide performance reports.

Required profile

Proven experience training sales agents in a BPO/Call Centre environment.
Minimum 3-4 years of experience in an outbound BPO/Call Centre environment.
Excellent coaching, communication and presentation skills.
Ability to create impactful training content and improve agent performance.

To apply, send your resume by direct message or by email.

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Published 4 hours ago

Expires 1 month from now

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WORK

Rawalpindi

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