Senior Audit Manager - Transaction Banking Operations

About the role

The Senior Audit Manager is accountable for end-to-end audit delivery, covering risk assessment, planning, execution, reporting, remediation follow-up and continuous monitoring. The role provides independent, risk-based assurance and clear, evidence-based insights to support senior management and Board decision-making.

Key responsibilities

• Lead and deliver risk-based audits across the payments value chain (initiation, processing, clearing, settlement, reconciliation and exception handling) using Group Internal Audit methodology.
• Assess governance, risk management, controls and technology risks across operations, applications, data flows and supporting infrastructure.
• Use data analytics and AI responsibly to identify patterns, test hypotheses, support audit execution and generate forward-looking insights.
• Obtain sufficient, reliable and relevant evidence through walkthroughs, control testing, data analysis and stakeholder interviews.
• Develop concise audit issues stating condition, cause, risk implication and required outcome, and communicate conclusions accurately and promptly.
• Monitor agreed actions and assess whether remediation addresses the underlying risk in a timely and sustainable manner.
• Build stakeholder relationships, share knowledge and coach colleagues, and report clearly and timely to governance forums while maintaining independence, objectivity and confidentiality.
• Identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Required profile

• Relevant experience in internal audit, external audit, banking operations, technology risk or controls; experience in banking or financial institutions is preferred.
• Bachelor's degree or higher in Finance, Accounting, Business, Information Systems, Technology or a related discipline.
• Professional certification such as CISA, CIA or an equivalent qualification is advantageous.

What we offer

• Competitive salary and benefits under the Fair Pay Charter.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits in some locations.
• Annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months) and volunteering leave (3 days), with a minimum of 30 days of annual and public holidays combined.
• Flexible working options and patterns.
• Wellbeing support through a digital wellbeing platform, resilience and human skills courses, an employee assistance programme, sick leave and mental health first-aiders.
• Ongoing learning and reskilling opportunities.