Workforce Planning & Management Specialist - Audit, Karachi

About the role

EY is hiring a Workforce Planning & Management Specialist in Karachi to act as country lead for strategic experience allocation, workforce planning and capacity management within its Audit sub-service line. The role activates the day-to-day operations of the Experience Management (XM) function, managing the talent pool so that the right people are allocated to the right roles at the right time, supporting business demand and employee development.

Key responsibilities

• Allocate people to roles at the right time, balancing business priorities, capability and development needs.
• Manage employee utilization and support agreed utilization and productivity targets.
• Connect directly with pursuit and engagement teams to understand pipeline activity, anticipated demand and resource requirements.
• Prioritize project demand and propose deployment options for resource gaps, and manage bench and available capacity.
• Identify cross-functional, cross-border and cross-region allocation opportunities to improve productivity and broaden development exposure.
• Build relationships with leaders, engagement teams and employees, and use workforce data and analysis to inform resourcing decisions and reporting.
• Support individual growth through learning, coaching and experiences, and help roll out initiatives and improve XM processes.
• Handle sensitive employee and business information with strict confidentiality.

Required profile

• Relevant experience in workforce planning, resource management, experience management and/or business operations.
• Experience in a professional services environment or another complex, people-based business.
• Demonstrated experience managing stakeholder relationships and supporting operational decision-making.
• Ideally: experience with Audit, Assurance or another professional-services talent pool, utilization management, demand forecasting, capacity planning, bench management and talent deployment, and cross-functional, cross-border or regional resource allocation.
• Ideally: people-management, coaching or development experience, and comfort with process improvement and data-led workforce practices.

Required skills

• Advanced Excel and analytical skills, with attention to accuracy and detail.
• Strong knowledge of business systems and ability to interpret data into workforce insights.
• Strong written and verbal communication, stakeholder management and collaboration skills.

What we offer

• Continuous learning and development.
• A flexible, diverse and inclusive environment with globally connected teams.
• Leadership coaching and insights.