Customer Support Representative - Claims
Vinsol · Lahore
Job description
About the role
Vinsol is looking for a motivated and detail-oriented Customer Support Representative to join its Claim Management department in Lahore. The role supports clients involved in non-fault car accidents and helps them through the claims process. Applicants must be based in Lahore.
Key responsibilities
- Communicate with clients by phone and email to collect information and required documents.
- Provide claim updates and follow up on outstanding matters.
- Maintain accurate claim records and update internal systems.
- Manage multiple claims while keeping professionalism, attention to detail and timely follow-ups.
Required profile
- Strong verbal and written communication skills in English, with good telephone etiquette and professional email writing.
- Excellent organisational skills and attention to detail.
- Ability to manage several tasks and follow up consistently.
- Strong problem-solving skills and a customer-focused approach.
- Proactive attitude, willingness to learn and ability to work in a team.
Required skills
- Basic computer skills, including email and data entry.
- Microsoft Office.
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Published 53 minutes ago
Expires 4 days from now
4 views · 0 interested
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Vinsol
Lahore