Deputy Manager Import & Export

About the role

Super Crisp is hiring a Deputy Manager Import & Export in Lahore, reporting to the Head of Supply Chain. The role manages and oversees the company's import and export activities, including logistics coordination, regulatory compliance, vendor relationships and the flow of goods. It requires a thorough understanding of international trade laws, shipping procedures and documentation.

Key responsibilities

• Supervise import and export operations so shipments are delivered on time, within budget and in compliance with regulations.
• Ensure compliance with international trade regulations, including documentation, tariffs and customs duties.
• Prepare, review and manage shipping documents such as invoices, packing lists, bills of lading and certificates of origin.
• Maintain relationships with customs agents, freight forwarders, shipping lines and suppliers and negotiate favourable terms.
• Coordinate with freight forwarders and transporters for timely, cost-effective delivery.
• Monitor duties, freight charges and other costs, and implement cost-saving measures.
• Work with inventory and procurement teams to align stock levels with shipping schedules and production needs.
• Identify risks such as delays, compliance issues and financial risks and run periodic audits of documentation and processes.
• Lead the import/export team, handle shipping issues like delays or customs holds, and report on activities, costs and performance to senior management.
• Stay updated on global trade trends and propose improvements to import/export operations.

Required profile

• Bachelor's degree in Supply Chain Management, International Business or a related field.
• 5+ years of experience in import/export operations, including at least 2 years in a supervisory or managerial role.
• In-depth knowledge of international trade regulations, customs laws and shipping processes.
• Excellent negotiation and vendor management skills, strong communication and leadership skills.
• Ability to work under pressure and meet tight deadlines.

Required skills

• Proficiency in ERP systems and Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of Incoterms and global supply chain practices.

The role is office-based, with occasional travel to ports, customs offices or supplier locations.