Front Desk Officer – Hospitality Industry

About the role

The Front Desk Officer will be the first point of contact for visitors, clients and employees, ensuring a professional and welcoming atmosphere at the front of the facility. This role supports daily office operations and helps maintain a well‑organized, smoothly running front‑office environment.

Key responsibilities

• Deliver an excellent internal and external guest experience, projecting a professional company image.
• Manage general administration tasks such as protocol handling, housekeeping supervision, courier coordination, and in‑house meetings and events.
• Maintain continuous liaison with relevant departments and report attendance 15 minutes before staff arrival.
• Oversee inventory and record‑keeping, including attendance sheets, stock issuance, genset and electric meter logs, water‑supply records, daily headcount, floor equipment, visitor logs, dispatch records, and gate‑pass documentation.

Required profile

• Bachelor’s degree in a relevant field.
• Previous experience in receptionist duties or customer‑service roles.
• Strong communication skills and ability to handle stressful situations.
• Proficiency with basic office equipment such as phones and printers.

Required skills

• Google Suite
• Basic computer skills
• Operation of office equipment (phones, printers)

What we offer

• Opportunity to work in a dynamic hospitality environment.
• Professional development and exposure to various administrative functions.