Front Desk Officer

About the role

We are looking for a Front Desk Officer to be the first point of contact at our Islamabad clinic. This full‑time, on‑site position involves greeting clients, handling inquiries, and ensuring a smooth and welcoming experience for everyone who walks through our doors.

Key responsibilities

• Welcome and assist clients, answer phone calls and manage visitor flow.
• Schedule appointments and maintain the clinic’s booking system.
• Handle client inquiries and provide accurate information about services.
• Manage office equipment and maintain a tidy reception area.
• Support administrative tasks to keep daily operations running efficiently.

Required profile

• Strong interpersonal and communication abilities.
• Experience in receptionist or similar client‑facing roles.
• Knowledge of customer service best practices.
• Excellent time‑management and organizational skills.
• Ability to work effectively within a team‑oriented environment.

Required skills

• Proficiency with basic computer software.
• Familiarity with scheduling tools.