Front Desk Receptionist

About the role

Falaknaz Group of Companies, a real estate and development group founded in 1975, is hiring a Front Desk Receptionist for a full-time, on-site position in Karachi. The receptionist greets visitors, answers and directs calls, manages inquiries and keeps the reception area welcoming.

Key responsibilities

• Greet visitors and answer and direct phone calls
• Manage inquiries and provide accurate information to visitors and callers
• Maintain a welcoming reception area
• Handle mail and deliveries
• Schedule and confirm appointments
• Support basic clerical work such as filing and data entry
• Coordinate with internal teams for smooth office operations
• Maintain confidentiality, follow company procedures and represent the group professionally

Required profile

• High school diploma or equivalent
• Prior experience in a front desk, receptionist or customer-facing administrative role is preferred
• Professional appearance, punctuality and reliability
• Commitment to confidentiality and adherence to company policies

Required skills

• Phone etiquette and receptionist duties, including a multi-line phone system
• Clerical skills: filing, data entry, mail handling and record keeping
• Communication and customer service
• Basic office software (email, word processing, spreadsheets) and equipment (printers, scanners)
• Attention to detail, organization and multitasking in a fast-paced environment