Grid Manager – Telecom Sales & Business Development

About the role

The Grid Manager is responsible for driving key performance indicators across sales, revenue, business development and network utilization within an assigned geographic grid. The role focuses on expanding mobile broadband, trade visibility and channel development while ensuring high customer satisfaction.

Key responsibilities

• Lead revenue growth for 3G/4G services and handset sales by establishing new smartphone shops and improving existing retailer performance.
• Manage channel expansion activities such as SIM sales, value‑added services, MNP, MBB and post‑paid offerings in high‑potential areas.
• Oversee end‑to‑end complaint handling, CSI monitoring and quality assurance at franchise locations.
• Coordinate trade marketing initiatives, BTL activities, brand visibility and special events within the grid.
• Identify untapped territories, guide BDOs on sales routing and submit accurate sales forecasts for SIMs, scratch cards and recharges.
• Collaborate with regional sales heads to design localized promotions for low‑performing zones.
• Ensure staff and retailers receive product training, maintain stock levels and adhere to SOPs, targets and trade promotions.
• Maintain POS material availability and work closely with the technical team to optimise network resources and site utilization.

Required profile

• Bachelor’s degree from a recognised university.
• 2–3 years of experience in telecom sales, channel management or related business development roles.
• Strong integrity, teamwork and adaptability.
• Effective time management, presentation and negotiation abilities.

Required skills

• Sales knowledge and business acumen.

What we offer

• Opportunity to influence telecom growth in a dynamic market.
• Collaborative environment with cross‑functional teams.
• Professional development and career progression pathways.