Interview Booking Specialist (Remote)

About the role

This is a fully remote, home-based position supporting candidates by phone. You start each day with candidate lists and open slots in recruiters' calendars, call applicants, check their interest and availability, and help them choose a suitable interview time. A recruiting team lead sets your priorities and helps resolve questions about bookings. The role pays a monthly base salary plus bonus opportunities.

Key responsibilities

• Compare candidate lists with recruiters' available times and use an applicant tracking system such as Greenhouse to organise booking tasks.
• Call candidates using a business phone system such as RingCentral, introduce yourself and explain that you are arranging their recruiter interview.
• Ask short questions about interest and availability, then offer interview choices using a scheduling tool such as Microsoft Outlook and book the time the candidate selects.
• Repeat the interview date and time at the end of each call, explain how the interview will run, and send short reminders that match the calendar.
• Follow up on missed interviews and arrange another time when appropriate; update recruiters when plans change.
• Record each call result and booking, mark wrong numbers, duplicates and withdrawals, and pass confirmed bookings and call notes to recruiters.
• Review the calendar, share daily booking counts and flag unresolved changes, keeping quality consistent through accurate bookings, polite calls and complete notes.

Required profile

• Professional spoken and written English, as calls are mostly with candidates and teams in the United States.
• A computer, a mobile phone, a stable internet connection and reliable electricity.
• No recruiting experience required; related phone support, customer service, scheduling or administrative experience is preferred.
• A calm, friendly phone voice and the ability to explain arrangements without rushing the candidate.
• Willingness to learn the named tools through guided practice, care with names, dates and times, respect for candidate privacy, and the ability to follow instructions and ask the team lead for clarification.

Required skills

• Applicant tracking system (e.g., Greenhouse)
• Business phone system (e.g., RingCentral)
• Scheduling and calendar tool (e.g., Microsoft Outlook)

What we offer

• Structured onboarding and training on Greenhouse, RingCentral and Microsoft Outlook.
• Regular check-ins with the team lead and growth opportunities within the team.
• Bonus opportunities.