Luxury Retail Sales Representative (Lahore)

About the role

Belgian Jewels, a fine jewelry brand in Pakistan, is seeking a Luxury Retail Sales Representative for its Lahore showroom. The role focuses on delivering premium customer service to walk‑in clients, guiding them through the selection of fine jewelry for special occasions.

Key responsibilities

• Greet and welcome walk‑in customers with professionalism and a friendly attitude.
• Engage customers to understand their preferences and advise on suitable jewelry pieces.
• Provide detailed explanations of product features, including diamond certifications, gold quality, and pricing.
• Maintain accurate sales records and ensure compliance with showroom procedures.
• Support visual merchandising by keeping displays organized and appealing.
• Build and nurture strong customer relationships to encourage repeat visits.
• Communicate effectively in fluent English with a diverse clientele.
• Work flexible hours, including weekends, according to the showroom schedule (Monday‑Saturday, 11:30 PM – 9:30 PM).

Required profile

• Bachelor’s degree.
• Minimum one year of experience in a retail environment, preferably in luxury or jewelry sales.
• Excellent communication skills and a professional demeanor.
• Fluent English.
• Ability to maintain showroom standards and assist with visual merchandising.
• Willingness to work the specified shift hours.

Required skills