Quality Assurance Coordinator

About the role

The Cluster QA Coordinator ensures effective deployment, tracking, documentation, and reporting of Integrated Management System (IMS) and quality assurance requirements across multiple plant sites. This role supports governance by maintaining system discipline, certification records, audit schedules, CAPA follow‑up, KPI data, and compliance documentation.

Key responsibilities

• Maintain and control IMS documentation, procedures, SOPs, forms, and records across cluster sites.
• Administer SharePoint/digital IMS repositories, ensuring documents are current, accessible, and properly controlled.
• Track certification scopes, validity, renewal dates, and site‑wise certification status.
• Coordinate internal, external, customer, certification, and regulatory audits, maintaining calendars, schedules, and action trackers.
• Track CAPA/corrective actions, follow up with responsible teams, and provide closure‑status reporting.
• Maintain QA/IMS KPIs, dashboards, trackers, and management reports, performing data validation and reconciliation.
• Maintain training records, competency documentation, and related QA/IMS evidence.
• Coordinate cross‑site communication regarding IMS requirements, document changes, audit actions, and compliance deadlines.
• Support ESG/EcoVadis data collection, validation, and evidence compilation.
• Assist Cluster QA leadership in preparing management reviews, presentations, reports, and compliance updates.