Relationship Manager - Liability

About the role

The bank is looking for a Relationship Manager Liability to drive deposit mobilization by acquiring new customers, managing high-value relationships and growing the CASA and term-deposit portfolio. The role focuses on meeting business targets, strengthening customer relationships and delivering tailored banking solutions while staying compliant with regulatory requirements. It is based in Lahore and Islamabad.

Key responsibilities

• Develop and manage a portfolio of high-value liability customers and acquire new ones to grow the CASA and term-deposit portfolio.
• Achieve assigned monthly, quarterly and annual deposit mobilization targets.
• Identify prospective customers through market visits, referrals and networking, and build long-term relationships with individuals, affluent and corporate clients.
• Understand customers' needs and recommend deposit and banking solutions, focusing on new-to-bank acquisition and increasing wallet share from existing customers.
• Manage and grow deposits through current accounts, savings accounts, term deposits and other liability products.
• Handle customer queries and complaints by coordinating with relevant departments, and cross-sell products such as ATM cards and digital banking.
• Conduct periodic portfolio reviews to spot dormant, declining or high-potential relationships.
• Ensure onboarding and documentation comply with KYC, AML and bank regulatory requirements.
• Prepare regular sales and portfolio performance reports, keep accurate records of meetings, prospects and leads, and take part in marketing campaigns and business events.

Required profile

• Bachelor's degree in Business Administration, Finance, Economics, Commerce or a related discipline.
• Typically 2-5 years of relevant banking experience in liability sales, relationship management, deposit mobilization or business development.
• Experience with affluent, corporate or high-net-worth customers is an advantage; strong market relationships and an established customer network are also an advantage.