Senior Production Quality Technician

About the role

The Senior Production Quality Technician ensures that C&A products meet the highest standards of safety, performance and quality across supplier and production units. You will lead supplier quality teams, drive a "Right First Time" manufacturing approach and support rapid market delivery.

Key responsibilities

• Lead, coach and develop supplier production and quality teams to achieve QMS audit compliance and resolve NCR corrective actions.
• Act as the primary quality liaison at supplier sites, communicating risks before they affect safety, quality or delivery.
• Monitor supplier performance indicators, escalating recurring issues that impact quality KPIs.
• Provide expert input for new product development, ensuring manufacturing control best practices and market trends are addressed.
• Own all quality‑related enquiries, delivering solutions to internal and external business units.
• Report, maintain and analyse Quality IT tools, performing root‑cause analysis for major quality failures, returns and inspection issues.
• Drive supplier development through QMS corrective action plans, shadow inspection reports and continuous improvement initiatives.
• Manage pre‑production meetings, advising on manufacturing control processes, cutting and sewing line suitability, and risk mitigation.
• Train and certify Self‑Inspection Supplier personnel, ensuring ongoing adherence to C&A quality standards.
• Conduct inspections, tests and sampling of finished products at both supplier and inspection sites.

Required profile

• Proven experience leading supplier production and quality teams.
• Strong knowledge of Quality Management Systems (QMS) and audit processes.
• Ability to assess, communicate and mitigate potential quality or safety issues.
• Experience monitoring supplier performance metrics and driving corrective actions.
• Expertise in new product development and manufacturing control best practices.

Required skills

• Quality Management Systems (QMS) implementation
• Supplier auditing and corrective action management
• Root‑cause analysis and problem‑solving
• Use of Quality IT tools for data tracking and reporting