Customer Service Executive – Night Shift
ABS INTERNATIONAL · Karachi
Job description
About the role
Join our in‑house US operations as a Customer Service Executive working night shift. You will support our own US customers directly, without third‑party campaigns.
Key responsibilities
- Handle inbound and outbound queries from US customers.
- Provide professional solutions aiming for first‑contact resolution.
- Use premium CRMs such as Salesforce and HubSpot.
Required profile
- Fluent English with a neutral or American accent (non‑negotiable).
- Minimum 6 months experience in an international BPO or CSR environment.
- Willingness to work night shift (6:00 PM – 2:00 AM).
Required skills
- Salesforce
- HubSpot
What we offer
- Performance incentives up to PKR 20,000 monthly based on quality metrics.
- Attendance allowance of PKR 3,000 paid on time.
- Clear career path: Team Lead → Operations Manager.
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Published 2 days ago
Expires 1 month from now
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ABS INTERNATIONAL
Karachi
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