Branch Manager

About the role

The Branch Manager will lead the Gujranwala branch of Dawood Family Takaful Ltd, overseeing daily operations, driving sales of Family Takaful products and ensuring compliance with Islamic finance principles and regulatory requirements.

Key responsibilities

• Manage all aspects of branch operations, including customer service, claims handling and administrative processes.
• Set performance targets, monitor results and prepare regular reports on branch performance.
• Develop and execute local business development and sales initiatives to achieve growth objectives.
• Build and maintain strong relationships with customers, partners and the local community.
• Ensure adherence to company policies, Islamic financial principles and SECP regulations.
• Coach, mentor and evaluate branch staff to foster a high‑performance culture.

Required profile

• Proven leadership and team‑management experience in banking, insurance or Takaful environments.
• Strong business development and sales management capabilities.
• Solid operational, organizational and time‑management skills.
• Financial acumen with basic budgeting and performance‑analysis abilities.
• Excellent communication, negotiation and problem‑solving skills.

Required skills