Healthcare Operations Manager

About the role

Dr Sadaf's Specialized Hospital is looking for a Healthcare Operations Manager in Islamabad. The manager ensures smooth hospital operations through effective procedures and efficient resource management, identifies areas for improvement and drives initiatives that raise service quality and operational standards. The role requires close collaboration with hospital departments and supply chain partners, and acts as a key liaison between staff, management and external vendors.

Key responsibilities

• Develop, implement and optimize operational policies and procedures to improve hospital efficiency.
• Monitor and analyze key performance indicators (KPIs) to measure and improve operational performance.
• Lead workforce planning, including staffing schedules and resource allocation.
• Oversee supply chain management to ensure timely procurement and delivery of medical supplies and equipment.
• Manage and mentor a team of 20 personnel, providing guidance, training and motivation to meet performance targets.
• Coordinate with clinical and administrative departments to streamline workflows and address operational challenges.
• Identify process improvements that reduce costs, minimize waste and improve service delivery.
• Ensure compliance with healthcare regulations and standards across all operations.
• Prepare and present operational reports to senior management.
• Collaborate with external partners and vendors to maintain strong relationships and quality service.