HR Executive / Assistant Manager (BPO)

About the role

AJ BPO is seeking a dynamic HR Executive or Assistant Manager to lead talent acquisition and employee engagement in a fast‑paced call‑center environment. You will play a pivotal role in building a high‑performing workforce that supports the company’s rapid growth.

Key responsibilities

• End‑to‑End Recruitment: source, screen, and hire agents and support staff to meet strict ramp‑up timelines.
• Employee Engagement: design and implement retention initiatives and foster a positive workplace culture.
• HR Operations: manage onboarding, performance tracking, grievance handling, and daily administrative tasks.
• Compliance: ensure all HR practices adhere to company policies and local labor laws.

Required profile

• Minimum 2 years of HR experience in a BPO or call‑center setting.
• Proven ability to handle high‑volume recruitment and bulk hiring.
• Strong verbal and written communication skills.
• Highly organized, resilient, and able to meet tight deadlines.

Required skills

What we offer

• Competitive salary package.
• Clear growth opportunities within an expanding BPO.
• Vibrant, collaborative work environment.