Account Support Associate (Administrative Assistant)

About the role

EY is hiring an Account Support Associate (Administrative Assistant) in Karachi for FY27. You will support engagement teams by providing administrative and operational support for projects and engagements, working closely with Partners, Managers and internal support teams to maintain engagement systems, support billing and compliance, coordinate client administration and help deliver services efficiently.

Key responsibilities

• Maintain and update client, engagement and resourcing databases and reporting tools.
• Support engagement teams with engagement letters, Statements of Work (SoW), reporting and day-to-day coordination.
• Assist with quality and risk management, including client acceptance, compliance documentation and archiving.
• Manage billing administration, invoice processing, client portal uploads, purchase order follow-up and fee tracking.
• Act as a key contact for client administrative requests such as vendor registration, bank confirmations and statements of account.
• Collaborate with engagement teams and other support functions for timely, accurate service delivery, and provide ad hoc administrative support.

Required profile

• Bachelor's degree in Business Administration, Management or a related field.
• 0-4 years of experience in an administrative, operations, project coordination or professional services support role.
• Ideal: experience in a professional services environment and exposure to billing, invoicing, engagement management or financial administration.

Required skills

• Strong Microsoft Office skills, especially Excel, Word and PowerPoint.
• Attention to detail, organization and ability to handle multiple priorities in a fast-paced environment.
• Good written and verbal communication, stakeholder management and problem-solving.
• Preferred: familiarity with CRM, ERP or workflow management systems.