Coffee Machine Technician

About the role

Kopious Coffee, Pakistan's premier coffee roaster, supplies high-quality coffee and professional equipment to cafés, restaurants and offices nationwide through its sister company Toffin Pakistan. It is the official distributor of international brands such as Rocket Espresso, Wendougee, Officine Allegra, VBM Espresso, Eureka Grinders, FO Syrups and Brita. Kopious Coffee is hiring a full-time, on-site Coffee Machine Technician in Islamabad to install, commission and configure espresso machines, grinders and related coffee equipment at client locations.

Key responsibilities

• Install, commission and configure espresso machines, grinders and related coffee equipment at client sites.
• Diagnose technical issues, perform repairs and carry out preventive maintenance so machinery runs safely and efficiently.
• Visit customer sites, complete service reports and advise clients on proper equipment use.
• Coordinate with the operations team on parts, tools and service schedules.
• Report recurring issues and suggest improvements to maintenance procedures.

Required profile

• Prior experience in field service, technical support or equipment installation; coffee or food service experience preferred.
• Ability to read technical manuals and wiring diagrams and follow structured service procedures.
• Good written and verbal communication for client interaction and service documentation.
• Ability to work independently in the field, manage time and travel within the region as required.
• A relevant technical diploma or certification in mechanical, electrical or electronics is highly beneficial.

Required skills

• Equipment maintenance and preventive maintenance skills.
• Troubleshooting of mechanical, electrical and water filtration systems.
• Basic understanding of machine operation, espresso and grinder functionality, and general machinery knowledge including safe tool use.