Assistant Manager Human Resource Operations

About the role

The Assistant Manager Human Resource Operations will support and oversee daily HR activities at our Lahore head office. This full‑time, on‑site position ensures smooth workforce management by implementing policies, handling employee lifecycle events and maintaining accurate records.

Key responsibilities

• Implement and communicate HR policies in line with local labour regulations.
• Manage onboarding, transfers, confirmations, and separations for all employees.
• Address employee queries, support conflict resolution and promote a positive workplace culture.
• Coordinate performance‑management cycles, benefits administration and attendance tracking.
• Collaborate with department heads to assess staffing needs and resource planning.
• Maintain employee records in HRIS and ensure data accuracy and confidentiality.
• Prepare HR reports, contribute to process‑improvement initiatives and internal communications.

Required profile

• Bachelor’s degree in Human Resources, Business Administration or related field; master’s or professional certification is a plus.
• 7‑8 years of hands‑on experience in HR operations, including documentation and HRIS usage.
• Strong knowledge of HR policies and ability to apply them consistently.
• Proven experience in employee relations and conflict resolution.
• Excellent organizational, analytical and problem‑solving abilities.

Required skills

• Proficiency in MS Office.
• Familiarity with HR information systems (HRIS).