Billing Executive – Customer Relations & Billing Support

About the role

The Billing Executive will handle customer calls and address billing queries while building long‑term relationships with corporate clients. This role also supports internal departments by ensuring smooth resolution of issues and contributes to manpower planning.

Key responsibilities

• Handle inbound calls and assist customers with billing‑related queries.
• Maintain and strengthen long‑term relationships with corporate clients.
• Coordinate with Nayatel departments to resolve customer issues.
• Support internal audit, accounts, revenue and SCM staffing by transferring executives on merit.

Required profile

• BS in Accounting & Finance, BBA, MBA Finance or related field.
• Fresh graduates are encouraged to apply.
• Excellent communication and interpersonal skills.
• Strong attention to detail and data accuracy.

Required skills

• Proficient in Microsoft Word.
• Proficient in Microsoft Excel.
• Proficient in Microsoft PowerPoint.

What we offer

• Challenging work environment.
• Open Door Policy.
• Respect, dignity and protection.
• Training, mentoring and coaching in soft and hard skills.
• Opportunities to represent the company in external forums.
• Excellent rewards for innovative thinkers and implementers.